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Dhanvika

Business Finance

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Privacy Policy

Last Updated: August 18, 2026

Dhanvika ("Dhanvika", "we", "us", or "our") respects your privacy and is committed to protecting the personal and business information you provide while using the Dhanvika website, mobile application, software, and related services (collectively, the "Service").

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

By accessing or using Dhanvika, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use Dhanvika, we may collect the following categories of information.

1.1 Account Information

When you create or use a Dhanvika account, we may collect:

  • Full name
  • Mobile number
  • Email address
  • Password or authentication information
  • Profile information
  • Login and account activity information

1.2 Business Information

If you use Dhanvika for business, accounting, invoicing, inventory, GST, or related activities, we may collect information such as:

  • Business name
  • Business address
  • GSTIN
  • PAN details
  • Business contact information
  • Bank/payment-related business information where required
  • Customer and supplier information
  • Party/vendor information
  • Invoice information
  • Product and inventory information
  • Purchase and sales information
  • Tax and GST-related information
  • Revenue, expenses, dues, and other financial records entered by you

You are responsible for ensuring that you have the appropriate rights and permissions to provide information relating to your customers, employees, suppliers, or other third parties.

1.3 Documents and Images

Dhanvika may allow you to upload or capture documents and images, including:

  • Invoices
  • Bills
  • Receipts
  • Product images
  • Business documents
  • GST-related documents
  • Other documents uploaded by you

We process these files to provide features requested by you, such as invoice management, document processing, record keeping, and related business services.

1.4 Payment Information

If you make payments through Dhanvika, payment transactions may be processed through third-party payment service providers.

We generally do not store your complete debit card, credit card, CVV, UPI PIN, or banking passwords on our servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

1.5 Device and Technical Information

When you access Dhanvika, we may automatically collect certain technical information, including:

  • IP address
  • Device type
  • Operating system
  • Browser type
  • App version
  • Device identifiers where permitted
  • Network information
  • Log information
  • Error and crash information
  • Date and time of access
  • Pages or features accessed

1.6 Usage Information

We may collect information about how you use the Service, including:

  • Features you access
  • Actions performed within the application
  • Session information
  • Login activity
  • Performance information
  • Error logs
  • Interaction with the Service

This information helps us improve the reliability, security, and functionality of Dhanvika.

2. How We Use Your Information

We may use collected information for the following purposes:

  • Creating and managing your account
  • Providing Dhanvika's services and features
  • Processing invoices and business records
  • Managing products and inventory
  • Managing customers, suppliers, and parties
  • Providing GST and business-related functionality
  • Processing payments
  • Providing customer support
  • Verifying account information
  • Detecting and preventing fraud or unauthorized activity
  • Maintaining security
  • Troubleshooting technical problems
  • Improving our products and services
  • Developing new features
  • Sending important service-related communications
  • Complying with applicable laws and legal requirements
  • Protecting our rights, users, and systems

We do not sell your personal information as a standalone product to third parties.

3. Legal Basis for Processing

Where applicable, we process personal information based on one or more of the following:

  • Your consent
  • Performance of a contract with you
  • Providing services requested by you
  • Compliance with legal obligations
  • Protection of our legitimate business interests
  • Prevention of fraud, abuse, and security threats
  • Other lawful purposes permitted under applicable law

4. Cookies and Similar Technologies

Dhanvika may use cookies, local storage, session technologies, analytics tools, and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Maintain secure sessions
  • Understand website usage
  • Improve performance
  • Diagnose technical problems
  • Improve user experience

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect some features of the Service.

5. How We Share Information

We may share information only when reasonably necessary to provide, secure, or improve the Service.

Information may be shared with:

Service Providers

We may use trusted third-party service providers for services such as:

  • Cloud hosting
  • Database infrastructure
  • File and image storage
  • Payment processing
  • Email delivery
  • SMS or OTP delivery
  • Analytics
  • Error monitoring
  • Security services
  • Customer support
  • Infrastructure and technical services

These providers may process information on our behalf and are expected to maintain appropriate security measures.

Legal Requirements

We may disclose information if required to do so by law, court order, governmental authority, regulatory requirement, or legal process.

Security and Fraud Prevention

We may disclose information where reasonably necessary to:

  • Detect fraud
  • Investigate abuse
  • Prevent security incidents
  • Protect users
  • Protect Dhanvika's systems and property
  • Enforce our agreements

Business Transfers

If Dhanvika is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Third-Party Services

Dhanvika may integrate with or use third-party services, APIs, platforms, and payment providers.

Examples may include services for:

  • Payment processing
  • Cloud infrastructure
  • Authentication
  • Email and SMS communication
  • Analytics
  • Maps or location services
  • File storage
  • Business and shipping services

Third-party services operate under their own terms and privacy policies. We encourage users to review the privacy policies of third-party services when using their features.

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Security measures may include:

  • Encrypted data transmission using HTTPS/TLS
  • Authentication controls
  • Access controls
  • Server and infrastructure security
  • Secure password handling
  • Monitoring and logging
  • Regular security improvements
  • Restricted access to sensitive information

However, no internet-based service can guarantee absolute security. You should also protect your account credentials and avoid sharing your password or authentication information with others.

8. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Service
  • Maintain your account
  • Provide business records and requested functionality
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud and abuse
  • Maintain legitimate business records

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account information
  • Request deletion of information
  • Withdraw consent where processing is based on consent
  • Request information regarding processing of your data
  • Raise a privacy-related complaint or grievance

Certain information may need to be retained where required by law or for legitimate business purposes.

To exercise your privacy rights, contact us using the details provided below.

10. Account and Data Deletion

You may request deletion of your Dhanvika account and associated personal information by contacting us.

Depending on applicable legal requirements, certain records may need to be retained for a specified period after account deletion.

Deletion of your account may result in the permanent removal or loss of access to associated business records, invoices, inventory information, documents, and other data.

You should export or retain any information you need before requesting account deletion.

11. Children's Privacy

Dhanvika is intended for business and general users and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. Business and Third-Party Information

Dhanvika may allow you to enter information about customers, suppliers, employees, vendors, or other third parties.

You are responsible for:

  • Providing information lawfully
  • Obtaining required permissions or consents
  • Using the Service in compliance with applicable laws
  • Ensuring that uploaded documents and information do not unlawfully violate another person's privacy rights

Dhanvika processes such information primarily to provide the functionality requested by the account holder.

13. International Data Processing

Depending on the infrastructure and service providers used by Dhanvika, your information may be processed or stored in India or other countries where our service providers operate.

Where required by applicable law, we take appropriate measures for lawful transfer and protection of personal information.

14. Communications

We may contact you through:

  • Email
  • SMS
  • Phone
  • Push notifications
  • In-app notifications

Service-related communications may include:

  • OTPs
  • Login alerts
  • Security notifications
  • Account notifications
  • Transaction notifications
  • Important service updates

You may not be able to opt out of essential service and security communications.

Where legally required, promotional communications will provide appropriate options to unsubscribe or manage communication preferences.

15. Accuracy of Information

You are responsible for ensuring that the information you provide to Dhanvika is accurate, complete, and up to date.

You can update eligible account and business information through the Service or by contacting us.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Changes in technology
  • Changes in applicable laws
  • Changes in our data practices
  • Security or operational improvements

When we make material changes, we may provide notice through the website, application, email, or other appropriate methods.

The updated Privacy Policy will be effective from the date stated at the beginning of the policy.

17. Grievance and Privacy Contact

If you have any questions, concerns, requests, or complaints regarding privacy or personal information, please contact us.

Company/Legal Name: Dhanvika Finance Consultancy

Product: Dhanvika

Website: dhanvika.com

Privacy Email: privacy@dhanvika.com

Support Email: support@dhanvika.com

Registered Address: India

We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required by applicable law.

18. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable data protection and privacy legislation.

Any disputes relating to this Privacy Policy shall be subject to the applicable jurisdiction of the courts having lawful jurisdiction over the matter.

19. Contact Us

If you have any questions regarding this Privacy Policy or Dhanvika's data practices, please contact:

Dhanvika

Email: privacy@dhanvika.com

Website: dhanvika.com

Address: India

By using Dhanvika, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.